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Ferndown Golf Club
Name How did you hear about our ACA? Family Member Friend The Golf Club Search Engines Social Media OtherHow easy was it to express interest and sign up to our ACA? Please selectExtremely EasyFairly EasyNeutralFairly DifficultExtremely DifficultHow easy was it to complete and submit the application form to Ferndown GC? Please selectExtremely EasyEasyNeutralDifficultExtremely DifficultHow satisfied were you with the information provided after submitting your application? Please selectVery satisfiedSatisfiedUnsureDissatisfiedVery dissatisfiedHow clear was the information during the welcome evening? Please selectVery ClearSomewhat ClearNeutralSomewhat UnclearVery UnclearAfter a year in the ACA, was the information provided at the start accurate and useful? Yes NoIf you answered no to the above question, please explain. Do you have any suggestions or feedback on the sign-up process? How many group coaching sessions have you attended this year? 1 2 3 4 5 6How satisfied are you with the overall coaching experience? Please selectVery satisfiedSomewhat satisfiedNeutralSomewhat dissatisfiedVery dissatisfiedHow easy was it to book group coaching sessions? Very Easy Easy Neutral Difficult Very DifficultHow satisfied were you with the range of dates for group sessions? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedHow satisfied were you with the communication regarding session postponements? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedDid last-minute coaching changes pose any challenges? Please explain. How satisfied were you with the coaching during group sessions? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedHow well-structured were the coaching sessions? Very structured Somewhat structured Neutral Somewhat un-structured Very unstructuredHow do you feel about the session durations? Too Short Too Long Just RightDo you have any suggestions or feedback on the group coaching sessions? How many individual coaching sessions have you attended this year? 1 2 3 4 5 6How easy was it to book individual coaching sessions? Extremely Easy Somewhat easy neutral Somewhat difficult Extremely difficultHow satisfied were you with your coach’s availability? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedHow easy was it to understand the coach’s directions in individual sessions? Extremely easy Fairly easy Neutral Fairly difficult Extremely difficultWere the practice drills helpful in improving your game? Yes NoWas the coaching tailored to your needs and skill level? Yes NoHow much have your golf skills improved since joining the ACA? Significantly Slightly Not at allAny suggestions or feedback on individual coaching sessions? How many fun gatherings have you attended this year? 0 1 2 3 4How many Roll-Ups have you attended this year? How enjoyable were the fun gatherings? Very fun Somewhat fun Neutral Somewhat boring Very boringHow satisfied were you with the range of dates for the fun gatherings? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedHow clear was the communication about formats and tee sheets? Very Clear Somewhat clear Neutral Somewhat unclear Very unclearWere the programme goals and objectives communicated effectively prior to the start of your year on our ACA? Yes NoHow satisfied were you with the frequency of programme updates? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedWere you promptly informed of schedule changes? Yes No SometimesHow often did you receive communication from the coach regarding progress? Weekly After every session Monthly Not at all OtherOn average, how quickly were your inquiries responded to? Immediately Within a day Within 3 days Within a week Longer than a weekWas communication consistent throughout the programme? Yes No SomewhatWere there any periods of lacking communication? Yes NoIf you answered yes to the previous question, please explain Overall, how satisfied are you with the programme’s communication? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedWhat could be improved about our communication during the program? Did you feel you had barriers which prevented you from participating in ACA events this year? How likely are you to recommend the ACA to others? Very Likely Likely Neutral Unlikely Very UnlikelyDo you feel the programme’s cost is justified by the quality of coaching, access to the golf course and resources? Yes NoAre there any skills or topics you would like to see added to the programme? What do you think is the best part of the programme? Any suggestions to improve the programme? Do you have any additional comments or feedback on your experience? Affilliates, How easy was it to express interest and progress from ACA member to affilliate? Please selectVery easyEasyNeutralDifficultVery DifficultAffilliates, how easy was it to complete and submit the application form to Ferndown GC? Please selectVery easyEasyNeutralDifficultVery difficultAffilliates, How informative was the information provided after submitting your application? Please selectVery informativeSomewhat informativeNeutralSomewhat un-informativeNot informative at allAffilliates, were the programme goals and objectives communicated effectively prior to the start of your journey to becoming an affilliate? Yes NoAffilliates, how quickly were your inquiries about your affilliate year, and beyond, responded to? Please selectImmediatelyWithin one dayWithin 3 daysWithin a weekLonger than a weekAffiliates, overall, how satisfied are you with the communication throughout your time as an affiliate? Please selectVery SatisfiedSomewhat SatisfiedNeutralSomewhat DissatisfiedVery DissatisfiedAffilliates, do you have any suggestions to improve the affilliate aspect of the ACA Confirm